Common errors
A reference of common PayGlue errors and how to resolve them.
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Written By AndréLast updated about 7 hours ago
Ghost API errors
Error | Cause | Fix |
|---|---|---|
| Invalid or expired Admin API key | Regenerate and update your Ghost credentials under Connection > Ghost CMS |
| Invalid member data | Check the email format in the event log |
| Wrong Ghost Admin URL | Verify the URL under Connection > Ghost CMS |
Webhook errors
Error | Cause | Fix |
|---|---|---|
Webhook not received | Wrong URL in provider | Copy the correct URL from your provider's connection page under Connection |
Signature mismatch | Wrong webhook secret | Re-copy the webhook secret from your provider's connection page |
Still stuck?
Contact team@payglue.io and include the event ID from Analytics > Webhook Events.
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